General Conditions of sale / Order

To place an order is very simple

once your cart is validated, do not forget to provide your postal address for sending articles. the charges are specified at time of order.

For the payment
by credit card (secure site)

in all cases please do not hesitate to contact me if you have questions about a product or a future order/ by e-mail or télèphone Monday to Friday from 10h to 19h

The exchange – (in 07 working days of receipt of your order)
the article must not be damaged and well packaged.

The articles must be returned intact (not worn, not washed) seed fibers and forms

After receipt, we will refund the value of the returned items (excluding shipping costs).

Cancellation order – only 24 hours after the order by e-mail

The company's seed fibers and forms is not responsible in case of loss or damage of your parcel by the post office or other carriers. If your package is lost or damaged, you must make the claim directly to the carrier. Do not sign the receipt if the package is visibly damaged.

In the case of a defective item or a mistake on our part, we will make every effort to provide you with a satisfactory solution for you.

Any claim must reach us within 07 working days of receipt of your order. The shipping costs in the event of a return are the responsibility of the buyer according to the current rates of the item.

The prices are all taxes included. (VAT included) – Excluding postage costs.

The company's seeds, fibers, and shapes is a trademark registered at the inpi.

the photos and products on the site are the property of the company seed fibers and forms